What Would a Marketer of the Year Say?

November 29, 2011

5 Questions For Bill Weintraub — industry veteran and visionary.

For Bill Weintraub, the strategy behind successful marketing has not changed much over time: know your product, know your audience and communicate effectively.

Our industry is teeming with great leaders and visionaries, people from whom we all have much to learn. Bill Weintraub is one such person. After all, he’s been BrandWeek magazine’s Marketer of the Year and was named Outstanding Chief Marketing Executive by Frohlinger’s Marketing Report. He’s served as Chief Marketing Officer at Tropicana and Coors Brewing, and prior to that, he managed brands for the Kellogg Company, where his leadership fostered new success for Kellogg brands and marketers alike, when he championed efforts to allow food products to make health claims and thus ushered in a new era in food marketing. Before that, he managed iconic brands such as Scope, Prell, Sure and Crest for Procter & Gamble. Bill is currently a faculty member at the University of Colorado and an executive mentor to M.B.A. students at the University of Denver. We caught up with Bill last week and — not surprisingly — he had plenty of knowledge to share from his own storied and successful career in marketing and how it relates to current trends in marketing and popular culture.

Blogging Out Loud: You’ve seen a lot of changes over the years. How do you identify passing fads from lasting trends? Is there a secret?

Bill Weintraub: I really don’t think the underlying principles of communication and persuasion have changed that much since the times of Aristotle. Too many people — in the media, especially — get hung up on fads. Fads, or fashions, they come and go. For me, it’s the underlying principles of communications and strategy that matter:

– Understanding your product and/or service
– Identifying the consumer group for which its benefits are important
– Utilizing communication to demonstrate that

Some people don’t understand these basic principles. They get hung up on the fad.

BOL: What are your go-to resources — whether they are on the streets, in print or online — for keeping up on trends?

BW: I’m a big believer in magazines, whether I’m reading them on my iPad or physically. I read AdAge, Adweek, Business Week and Fortune. But I’m also a big believer of keeping track of pop culture, by reading magazines like People and US Weekly. That’s what people are interested in, so for me, it’s more important to keep in touch with pop culture.

BOL: When teaching, how do you balance new platforms, such as social media, against tried and true tricks of the trade?

BW: I don’t think social media — or, any one medium — is that important. Social media may work for some brands, and it may not for others. Television is still the dominant medium of our time — it accounts for two-thirds of spending among major advertisers — and the reason why is you can tell a story and dramatize something on television that you can’t in other mediums. That’s not to say social media, outdoor media, radio, and newspapers don’t have a place.

The key point is what advertising causes you — as a consumer — to switch to another brand from your current brand. That’s what effective marketing is about; it’s no more difficult than that. What causes brand switching? Does that advertising give the consumer some inclination to say, “You know what, I’m going to switch…” Does it provide some motivation? It’s mundane stuff. You have to understand pop culture, and a little bit of psychology. Think out how real people act. That’s how people make decisions.

BOL: What social media platform do you find most exciting and why?

BW: I go on Facebook and I follow some Twitter [feeds], but I don’t think it’s that important. If there’s a strategy that communicates some advantage to some group of consumers for whom that message resonates — that’s what important. Being cool isn’t that important. Look at what Pepsi did last year when they tried to be “cool” and shifted monies from television to social media; they really screwed up…

BOL: What marketing and promotional campaigns/tools are you excited about now?

BW: I don’t consider myself a dilettante of what’s good. If it builds business, it’s good. For you or I to judge advertising before we know the results, it’s very risky. There’s no correlation between what consumers like and effective advertising. It might be a little different in terms of promotions because you have the element of price, particularly in this economy, when people are more concerned about price. I think PR works the same way. In a sense, social media can be a vehicle for good PR, as long as there’s a strategy.

“5 Questions For” is a new and occasional feature in which Blogging Out Loud interviews influential industry leaders on current and future marketing trends.

Brought to you by Vertical Marketing Network, a Leading Integrated Marketing Agency.
Photo credit: Stock photo

5 Social Media Platforms Worth Thanksgiving.

November 15, 2011

Top brands go online to promote their name, spirit of the season.

The Thanksgiving "place mat" of social media platforms is as varied as our celebrations. Below, Blogging Out Loud shares 5 platforms worthy of Thanksgiving and your marketing consideration.

For the next 10 days, many U.S. consumers will forgo visions of sugar plums in favor of Thanksgiving, that delicious kick off to the holiday season’s biggest shopping events — Black Friday and Cyber Monday. Both in stores and online, social media is proving to be Santa’s preferred little helper, with smart brands promoting coupons, incentives and sales via Facebook and Twitter. According to a recent study by the University of Massachusetts Dartmouth Center for Marketing Research, 58% of Fortune 500 companies have an active Facebook presence and 62% are utilizing Twitter. Still, some surprising brands are turning to social media to promote both their name and the spirit of the season. John Deere, long associated with farming and, in recent years, trucker caps sporting their iconic green and gold logo, has used social media to launch Project Can Do, a food drive of sorts in which 300,000 cans of food will be used to construct a model of a John Deere tractor before turning to stock a food bank in Illinois. The campaign — designed to raise awareness of the role farmers and ranchers play in producing healthy food for the growing population — largely uses Facebook to engage both consumers and the agriculture businesses it celebrates. The brand’s Facebook page features a “design a can app” and other features such as live streaming, photos and forums to engage farmers, who John Deere notes, are eager to engage consumers in new ways. That “can-do” attitude inspired my Vertical Marketing Network coworkers and me to consider other social media platforms that celebrate the season’s most social holiday.

Maybe I’m just blogging out loud, but it seems like the potential of social media is as diverse as the brands the consumers who use them. A greater number of platforms can only mean more ways to inspire and engage.

Below, 5 social media platforms worthy of your Thanksgiving and marketing consideration:

1. The Ever-Expanding Twitter-sphere Social media’s equivalent of a chat room has reached more than 100 million global active followers, with an additional 400 million unique monthly browsers, up 70% since the beginning of the year. Just as impressive, 55% of Twitter’s active users rely on cell phones to engage.

 2. Tumblr, minus the “e” – The micro-blogging site is said to be the best thing since WordPress, and millions of users agree. Brands are starting to jump on board, too.

3. Sonar Power – Our favorite new mobile app  shows hidden connections we share with strangers nearby. Whether they be friends, friends of friends or like-minded strangers, Sonar connects consumers using shared connections, such as mutual Facebook friends and fan pages, common Twitter interests and more.

4. The Plus-side of Google+ – Social media’s NBT hasn’t proved to be quite that, logging 40 million users to Facebook’s 800 million. Still, Google+ and its +1 feature are maintaining interest and redefining the ways consumers talk about media contact. No wonder experts say the battle’s not over.

5. Vimeo, for other video – Just like Google+ is no Facebook, Vimeo is no YouTube. Last week, the video-sharing website reported 150,000 paid subscribers, making it the 13th online video destination according to comScore. Still, the platform continues to draw a highbrow creative audience who share an interest in both video making and community.

Now that’s something marketers should be thankful for.

Brought to you by Vertical Marketing Network, a Leading Integrated Marketing Agency.
Photo credit: Care Networks

Back Talk: Do the Holidays Come Too Soon Each Year?

November 8, 2011

The holidays creep up earlier each year; this fall, retailers including Costco, Home Depot and J.C. Penny decked their halls in September. Others are enticing consumers to buy early with the help of layaway programs.

“Christmas in July” used to be a euphemism for “bargain” or “summer sale.” Then a few years ago, industry icon Toys ‘R’ Us launched a true summer sale which encouraged holiday preparedness over indulgence. “…You’ll feel like you’ve flashed forward to the holidays during our ‘Christmas in July’ sale in-store and online…” read this year’s advertising. Turns out, Christmas in July is just what it sounds like – The Christmas Creep – and DailyFinance reports it’s among consumers’ top pet peeves with retailers. Still, the National Retail Federation estimates as many as 40% of consumers kick off their holiday shopping before Halloween, but Consumer Reports claims a mere 8% will be done before Thanksgiving and only 25% will be done by Cyber Monday.

Retailers including Costco, Home Depot and J.C. Penny don’t seem to mind; as they broke out their Christmas finery as early as September this year. Others such as Best Buy, Kmart, Sears and Wal-Mart have revived interest-free layaway programs for early stock(ing)piling. One perennial exception is Nordstrom, which each year waits until after Halloween to deck its halls. Regardless, with so much temptation, consumers are bound to channel their inner elf. Analysts argue one reason for the layaway comeback is the credit crunch of 2008, of which consumers are still feeling the effects; in October, consumer credit was down 10.1% in the third quarter. Then there’s the NRF, which is projecting holiday sales to rise a meager 2.8% this year. Giving consumers plenty of time to shop, spend and prepare could mean good things for all. Yet a debate wages on about how soon is too soon for holiday marketing. If you’re like one of my Vertical Marketing Network coworkers, the off-season has historically proven to be as good a time as any to indulge and save. Yet another would argue the ever-accelerating Christmas Creep turns her green as The Grinch.

Maybe I’m just blogging out loud, but it seems like, despite the current economy, premature holiday hoopla threatens to bring out a little Scrooge in the most ardent Saint Nick. One man’s Christmas in July is another’s “Bah-humbug,” and brands and marketers should be cautious.

Which prompts the question: How soon is too soon for brands and marketers to start spreading holiday cheer? Do you think we’ve gone too far?

Please share your thoughts in the comments section below, or head over to Vertical Marketing Network’s Facebook page to chime in.

Brought to you by Vertical Marketing Network, a Leading Integrated Marketing Agency.
Photo credit: dave416

Marketing’s Brave New Dimension.

November 1, 2011

Augmented Reality apps create virtual worlds on top of real ones.

The line between reality and illusion is getting thinner. Augmented Reality mobile apps use built-in smartphone features such as cameras, compasses and GPS to build virtual worlds -- entertaining and helpful -- atop real ones.

It was Albert Einstein who famously observed that “reality is merely an illusion, albeit a very persistent one.” Imagine what he would’ve thought of Augmented Reality. Just how common is Augmented Reality (AR)? Think about football broadcasts where the yellow first-down marker is seen on every play? Or, consider Olympic broadcasts where the current position of the race leader is projected on the challenger, from swimming races to downhill skiing. Apply AR to the world of smartphones and mobile apps and you have a dimensional revolution. With Gartner estimating that U.S. sales of smartphones will increase from 67 million in 2010 to 95 million by year’s end (making it the highest-selling consumer electronic device category), and Nielsen reporting that more than half of U.S. adult consumers will be smartphone savvy by December, the modern marketplace would seem — to Einstein, anyway — almost a delusion. But marketers know better. Reality has never held so much potential for illusion. Take, for example, AR mobile apps. While AR is far from new — brands ranging from BMW and Toyota to Doritos and Wrigley have been using AR for years to engage consumers online — the implementation of AR technology in mobile apps is only now causing electronic waves. With smartphone sales rising, consumers are no longer confined to their home computers and webcams. Using smartphones and built-in technologies such as compasses, GPS and gyroscopes, consumers can use mobile apps to create virtual worlds atop the real one. It’s no wonder ABI Research is expecting the market for AR to top  $350 million by 2014. The illusion is very real, indeed, and for marketers, the possibilities are as exciting as they are endless.

Maybe I’m just blogging out loud, but it seems AR technology creates an inspiring picture of the present and future. Marketers should Applaud and Respond to the changes AR creates in products, consumer expectations and marketing itself.

Used correctly, AR technology can offer entertainment, engage a wider audience and amplify the kind of consumer experience a brand hopes to impart. One of the first mobile apps to successfully implement AR was ARSoccer, which helps consumers to better their ball skills by aiming their smartphone camera to the floor, where the app then projects a soccer ball onto the smartphone screen to be kicked around and then some. Since then, AR technology has expanded to include mobile apps such as AR: Augmented Car Finder, which does exactly what it claims to do, Metro AR Pro, which identifies subway and metro stations in major cities, and Wikitude, which allows users to explore their surroundings by producing — again via the smartphone camera — icons and Wikipedia articles for nearby places of interest. And now that Apple is in on the mapping game, these features are sure to increase. But AR technology doesn’t stop at games and geography. Real Estate agents in 25 major U.S. markets can benefit from mobile apps such as ZipReality Real Estate, and businesses ranging from big to small are being discovered with the Yelp app’s AR features. Last year, in an effort to appeal to the twentysomething demographic, Kia Motors created an AR game for its Facebook fans. And retailers such as H&M and J.C. Penny have used AR tricks such as virtual mirrors to engage consumers with “illusions of grandeur.”

After all, isn’t our modern-day reality just that: grand and vast and not an illusion, but a glimpse of future potential?

Brought to you by Vertical Marketing Network, a Leading Integrated Marketing Agency.
Photo credit: turkletom

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