5 Marketing Tips For Your Brand’s X-Factor.

September 27, 2011

New show engages consumers on all levels; marketers can, too.

Television's newest show it ripe with marketing lessons. Brands can -- and should -- unlock their own x-factor.

Simon Cowell was back last week with the much-hyped premiere of The X-Factor and while ratings might not have been as high as he wanted, there’s no denying that the creative minds behind the latest singing-competition show are breathing new life into what increasingly feels like an old genre. The X-Factor could reshape the ways consumers engage with a brand on multiple levels. The X-Factor goes beyond “the American Idol effect” in that it is not just about the singing voices of a few; the show is giving fans voice, too, especially online. Marketers can learn a lot by “tuning in.” Head over to the show’s website, and you’ll see that fans of The X-Factor are getting almost as much screen time as the show’s celebrity judges and budding stars. The X-Factor Community presented by Pepsi is essentially a loyalty rewards program that encourages fans of the show to join in and earn points for tasks as simple as daily logins and connecting to the show on Facebook and Twitter. Although the points have no actual value, some 3.5 million fans have connected to the show via Facebook and the “newsfeed” of fan activity on the show’s website indicates a little healthy competition can go a long way. Beyond existing social networks, fans can use The X-Factor Community itself to connect with other fans and actual friends. It’s a show-specific social network, and consumers are using it. PepsiCo hopes their also picking up cans of its namesake soda. The brand has partnered with FOX to promote the show and is running a campaign that uses image recognition and SMS. Just when my Vertical Marketing Network colleagues and I were debating the potential of QR codes, a PepsiCo executive tells Mobile Marketer the decision was based on research that shows more people have SMS and camera phones than QR code reader apps. Either way, the reward for the Pepsi campaign will likely fuel competition and participation: Pepsi is giving away grand prize trips for two to L.A. to watch a taping of The X-Factor each day though Oct. 29. That’s a lot of soda…

Maybe I’m just blogging out loud, but it seems like marketers have a ‘x-factor’, too. In our increasingly technology driven world, winning campaigns seek to engage consumers on all levels.

Successful marketing campaigns create buzz and excitement; sometimes, they’ll even drum up a little healthy competition. Below, 5 marketing takeaways from The X-Factor:

1. Consumers like rewards, even virtual ones. Witness the aforementioned “fan-feed” as proof.

2. Social media is a tool marketers can use to fuel healthy competition and –repeatedly — bring attention full-circle, back to the brand.

3. Successful partnership marketing is mutually beneficial.

4. Brands can — and should — engage consumers online in new and interesting ways.

5. The cell phone isn’t just the ultimate accessory; for marketers, it’s a gateway — to consumers, to technology and to the allusive, yet essential, Factor X.

With increasing ways to activate your brand’s potential, marketers are wise to give voice to their own X-Factor.

Brought to you by Vertical Marketing Network, a Leading Integrated Marketing Agency.
Photo credit: Leif Carlsen

Back Talk: Have You Gone QR?

September 20, 2011

For brands and marketers looking to tap new technologies, it's hip to be square, as in QR code square. The 2-D bar codes can be used as gateways for consumers to access special information.

About a year ago, Vertical Marketing Network blogged about what some industry insiders were touting as the Next Big Thing. While they may not be as ubiquitous as Facebook fan pages and Twitter feeds, there’s no denying that QR codes are popping up with more regularity, on packaging and in publications, on billboards and even the sides of taxi cabs. Short for Quick Response code, QR codes are 2-D bar codes that can be scanned using a smartphone camera to then transmit information, and they (along with 3-D technologies such as WiMO) are helping brands in the auto (Ford, Chevy), beauty and fashion (Calvin Klein) and entertainment (CBS, HBO) industries engage consumers and redirect them to company websites, product and promotional content, and special features. Toys ‘R’ Us is using them on in-store product signage, where they’ll likely attract young consumers with their video game-like graphic. Meanwhile, Quaker Oats has gone QR in a different vain, placing them on in-store signage and product packaging to encourage parents – not kids – to scan them to then send young fans personalized messages from teen heartthrob Nick Jonas. And in perhaps the boldest indicator of the potential for QR codes, a supermarket recently set up a “virtual grocery” in a South Korean subway stop, in which consumers could “shop” with a quick point and scan; then, after checkout, the virtual goods were made real and delivered to the homes of surely happy shoppers.

Maybe I’m just blogging out loud, but it seems like now more than ever it’s hip to be square. QR codes are effective and forward-thinking, not to mention fashionable and fun. As technologies continue to develop, so too will opportunities to implement them.

Which prompts the question: Do you think this hype is justified? What interesting campaigns have caught your marketing eye and caused you to go QR?

Please share you thoughts.

Brought to you by Vertical Marketing Network, a Leading Integrated Marketing Agency.
Photo credit: JA_FS

Marketing To And Through A Recession.

September 13, 2011

Despite economic downturn, marketing budgets continue to grow.

For brands grappling with how to market themselves during the recession, there's light at the end of the tunnel. Despite the current downturn, marketing budgets are up and consumers are spending, albeit cautiously.

Conventional wisdom tells us that when the going gets rough, both consumers and marketers get tough on excess spending, and that might be true. But recent studies suggest that despite the current economic downturn that just won’t stop, marketing budgets are up and the industry is hopeful. In a report on business-to-business marketing released earlier this year, Forrester Research found the average marketing budget will increase nearly 7% this year over 2010, with the largest spending increases expected to come from technology service companies, the financial sector and the makers of high-tech gadgets. While that likely doesn’t come as a total surprise, this might: the Forrester study also found that smaller companies are more likely to increase their marketing budgets over large ones, since the need to grow one’s brand doesn’t stop and drop with Wall Street. It seems counter-intuitive, but recessions have proven to be good for marketers and brands alike. Simply put, just because consumers have less to spend doesn’t mean they’re not spending. However, they are shopping with a discerning pocketbook, which is why marketers best keep on their toes and be ready to make adjustments on the fly.

Maybe I’m just blogging out loud, but it seems like — metaphorically speaking — marketing during a recession is equal parts determination and perspiration. Preparation and inspiration is key to seeing brands through the slump.

History is ripe with lessons of brands that have turned a bad economy into a golden business opportunity. As conventional wisdom is also happy to remind us, consumers are more likely to question their spending habits during bad times. Moreover, it’s during a recession that consumers gravitate toward brands that continue to communicate with them. A golden opportunity exists for brands to turn the dial up on its marketing programs – from coupons and social media marketing, to product demos and exclusive merchandise offers. But by taking the lead on brand marketing during a recession, it is equally important to stay in touch with consumer purchase patterns. The Wall Street Journal reported yesterday on another recession trend: consumer’s “trading down,” or the act of consumers abandoning long-time preferred brands in favor of more affordable ones. Specifically, the article looked at how Proctor & Gamble has adapted to the financial shift: “It’s required us to think differently about our product portfolio and how to please the high-end and low-end markets,” says the company’s North American group president. One technology that’s been helping brands do just that for years is search engine marketing (SEM). With U.S. consumers turning to the Internet for more than 1/5 of their media needs, it’s no wonder that SEM numbers continue to grow while traditional mediums stagnate. As my Vertical Marketing Network colleagues and I like to discuss at length, the Internet may very well be the savvy marketer’s greatest ally during this or any future downturn, which is why Vertical is heavily involved in the planning and development of SEM programs for its clients that take advantage of the vast reach, minimal cost and precise targeting of the web. Tough times call for calculated measures, all right, and it seems marketers have their work cut out for them.

How are you adapting your marketing efforts? Please share your thoughts.

Brought to you by Vertical Marketing Network, a Leading Integrated Marketing Agency.
Photo credit: Newtown_grafitti 

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